Testimonials | The Insightful Leader

“Levick and Bertman have crafted a leader’s field book with The Insight- ful Leader, laying out the road map to fostering a sense of ownership for those you lead, while creating a culture for courage, success, and enrich- ment. A must-read for every leader and every leader to be.”

—Mark Davidoff, retired Michigan managing partner, Deloitte; president and CEO, The Fisher Group

“The Insightful Leader offers a transformative approach to leadership that puts employees at the heart of organizational success. By shifting perspective to view leadership through employees’ eyes, readers will dis- cover powerful strategies to create a thriving, innovative workplace.”

—Dr. Brian Doane, MD, FACEP, assistant medical director, Northwest Community Hospital

“This book helps people understand much more clearly why it is so important for any leader to lead with a clear sense of emotional intel- ligence. It is not just a catchphrase but a ‘must-do’ for all leaders. In fact, it’s a must-read for every type of leader.”

—Paul Ray, president, Ilmor Engineering

“This book offers a compelling perspective on leadership and self- reflection, helping today’s leaders navigate evolving workplace dynamics. By encouraging leaders to confront challenging topics head-on and engaging with the next generation of workers, this book provides valuable insights, fostering positive change that can improve personal performance and overall well-being.”

—Chandra Madafferi, president and CEO, Michigan Education Association

“Why did no one tell me all this years ago—or, more accurately, why did I not think to look for this before starting my leadership career? This is a compelling and easy read, matching my experience and convic- tions in so many ways. The authors’ exemplary vulnerability is on show throughout this book populated with memorable and relatable real-life examples that made me laugh out loud. The teachings and lessons to be learned here are essential for good leadership. Take note!”

—Neil Armstrong, chief people officer, Mercedes-Benz Research and Development, North America

“Everyone in a leadership role in the business world has been exposed to dozens of books and seminars concerning leadership. For most such people, a dulling sameness took over long ago. What typically remains unaddressed in this vast sea of information is anything that offers the potential for breakthrough results while being practical enough to deploy in daily life. What a pleasant surprise to find, in this fast-paced book, a jarring exception to this uninspiring predicament.

—Gary Pearce, former chief risk, compliance and privacy officer, Kelly Services, Inc.

“Congratulations to Dr. Keith and Matt for authoring a powerful stra- tegic management book. The text provides valuable insights for leaders facing challenges in all areas related to being successful. As experts on work culture and human behavior, they effectively identify and manage these aspects within organizations. This book smartly addresses how to understand better leadership skills that lead to organizational success. Dr. Keith and Matt strike a balanced tone, offering meaningful, action- able information rather than just another leadership book.”

—William V. Taylor, president and CEO, Delaware Compensation Rating Bureau and Pennsylvania Compensation Rating Bureau

“A must-read for ALL leaders of people! Keith and Matt go where no one has ever gone by asking if you would fire your boss. All leaders ask themselves “What do direct reports think of me?” Yet, few leaders create a culture or environment to solicit honest feedback! This book examines the disconnect between a leader’s actions and intentions while exposing blind spots they need to be mindful of to create trust and drive performance. Bravo!”

—Joseph R. Hurshe, FACHE, president and CEO, Munson Medical Center

“Self-awareness is what separates a truly effective leader from those who simply possess a title. The Insightful Leader provides leaders with valu- able tools for understanding what motivates employees in order to earn their commitment. An empowering read. Highly recommended!”

—David McNally, CPAE, founder and CEO, TransForm Corporation; best-selling author, Be Your Own Brand and If You’re Alive

“The Insightful Leader recognizes that great technicians make up the pool in which most companies find leaders. Rarely do you find lead- ers who have been educated in leadership theory and/or philosophy that can fuse individualized leadership skills. The Insightful Leader pro- vides a practical bridge to give those great technicians, who have innate leadership talent, specific tools and insights to build or refine a robust, successful leadership practice. Most leaders won’t incur the humility of failed leadership, nor incur the cost of graduate degrees; and most companies won’t provide endless time to overcome the learning curve of great leadership. As a result, 60 percent of employees dream of their leader’s departure. Dr. Keith and Matt have created a “super tool” for every leader’s toolbox to help give those great technicians a richer path to being an insightful leader.”

—Eric L. Spencer, president and CEO, Arbitration Forums

“Dr. Keith Levick and Matt Bertman provide incredible and astonishing insight into how employees view their leaders. They establish our blind spots as managers, the urgency for us to have a paradigm shift from manager to coach, and the requirement for employees to have meaning and purpose in their work. This book must be read by all people in a leadership role so they can connect and form a bond with those on the team they serve.”

—Emmanuel E. Manuelidis, senior vice president and chief claims officer, H.W. Kaufman Group

“The Insightful Leader flips the script and curiously looks at the voice of the employee in defining what good leadership looks like. And the employee vote declares 60 percent would fire their manager. There may be no bigger headwind with regard to an organization activating its strategy and achieving its full potential than the disconnect between the employee and manager. Levick and Bertman provide a fresh perspective on an ageless challenge and a tangible road map for success.”

—Brad Haudan, president, Root, an Accenture company